At Hargreave Manor Heritage, our objective is to actively locate and reunite individuals and small businesses with their unclaimed funds. We have reached out to you because our daily searches of public records suggests you may be entitled to money that has gone unnoticed. Most people we contact are unaware they have lost funds, so it’s always rewarding for us to help you find a surprise waiting to be claimed.

Our experts use openly available and legally compliant sources, including government databases and public registries, to identify potential claimants. If we’ve contacted you, it’s because our research suggests you may be entitled to unclaimed funds. Every step of our process is ethical and in strict compliance with Australian laws protecting your privacy and rights.

Unclaimed money can originate from various sources, including dormant bank accounts, unpresented cheques, forgotten shares and dividends, old insurance policies, overpayments, and even rental bonds. It generally arises when an account is overlooked amidst life changes like moving house or changing your name.

Due to strict privacy laws and regulations, we cannot disclose the full details or exact amount of your potential unclaimed funds until your identity and rightful ownership have been verified. This protects your personal information and safeguards your claim.

Identification and other documents such as proof of address or connection to the original funds are legally required by holding authorities to verify your identity and establish your rightful ownership of the funds. This is a crucial step to prevent fraud and ensure the money is returned to the correct individual or entity.

Hargreave Manor Heritage is registered with the Australian Securities and Investments Commission and we adhere to all relevant state and federal standards. We are legally bound by financial regulations ensuring transparency, privacy, and accountability throughout the process.

For individuals located in Australia, the process typically takes approximately 8–12 weeks once your claim is submitted. While response times from government departments are beyond our direct control, your dedicated refund consultant will routinely follow up to minimise delays.

Our service operates on a “no win, no fee” basis — there are no upfront costs, and you will never be asked for any payment during the process. Our fee is based on a percentage of the recovered amount, and only deducted after your funds have been successfully claimed.

We adhere strictly to Australian privacy laws, which legally obligate us to protect your personal information from misuse, loss, unauthorised access, and disclosure. Your identity data is only retained for as long as necessary to complete your claim, and all sensitive documents are deleted after disbursement.